Skip to main content

Knowledge base

Troubleshooting guides>App Issues>I cannot go through the brokerage connection step (need to allow/confirm permissions)

I cannot go through the brokerage connection step (need to allow/confirm permissions)

When connecting your brokerage account (Alpaca) to Monflex for Live Trading, you must grant the necessary authorization permissions so Monflex can display your balance and submit orders.

Steps to complete permission approval:

  1. Switch your app account toggle from Demo to Real.
  1. On the "Get ready to go live" screen, complete steps 1 and 2 if you haven't opened or funded your Alpaca account yet.
  1. Tap Step 3: Connect your Alpaca account
  1. Risk Disclosure Confirmation: On the "Before you connect your broker" screen, read the risk disclosures, check the box for "I have read and accept the Risk Disclosure", and tap Confirm. (Tapping "Not now" will return you to the previous menu).
  1. Monflex Access Approval: On the "Allow access to your Alpaca account" screen, tap Allow. (Tapping "Deny" will cancel the linking process).
  1. Alpaca Login Portal: You will be redirected to the secure Alpaca OAuth sign-in page. Enter your registered Alpaca email address and password, then tap Continue.
  1. Once granted, you will be redirected back to Monflex, and your brokerage balance will display automatically.


If you experience any issues during the permissions step, contact us at support@monflex.io or by submitting a ticket to the Support Center.


Was this article helpful?
Thanks for your feedback!