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Subscription & payments>Payments>How to get a refund?

How to get a refund?

If you purchased a subscription plan or activated an introductory offer on our website, you can request a refund by reaching out to our support team. 


Steps to request a refund for website purchases:

  1. Email us at support@monflex.io or submit a ticket here at the Support Center.
  1. Specify the email address associated with your Monflex account and state that you are requesting a refund. 
  1. Provide any additional details or payment receipts if you have them available. 

We assess refund requests on a case-by-case basis, guided by our current policies and applicable laws. 

If you experience any issues submitting a refund request, contact us at support@monflex.io or by submitting a ticket to the Support Center.
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