You can update or change your default billing payment method at any time through your subscription settings.
Steps to update your payment method:
- Open the Monflex app or sign in at https://monflex.io/app.
- Go to your Profile section by tapping the Profile Icon in the Home Page.
- Tap the gear icon at the top of the page to open Settings.
- Select Manage Subscription.
- Tap Change Payment Method to enter your new card or payment details.
- Save your new payment option as your primary method.
Automatic payment retries:
Your card details go directly to our secure payment processor. If a renewal payment ever fails, our system automatically attempts any backup payment method saved on your profile to prevent your AI bot access from dropping.
If you experience any issues updating your payment method, contact us at support@monflex.io or by submitting a ticket to the Support Center.