You can cancel your subscription at any time directly through your account settings.
Steps to cancel your subscription on web:
- Log in to your account at https://monflex.io/app
- Go to your Profile section by tapping the Profile Icon in the Home Page.
- Tap the gear icon at the top of the page to open Settings.
- Select Manage Subscription.
- Tap Cancel Subscription and follow the prompts to confirm.
What happens after you cancel:
Your subscription auto-renewal will be turned off immediately, and you will not be charged again. You keep full access to your Trading bots, Demo Mode, news feed, and trading tools until the end of the billing period you have already paid for.
Need help canceling?
If you prefer, you can submit a ticket to our support team asking us to cancel your subscription for you. Our team will process the cancellation from our side, so you do not have to click through anything.
If you experience any issues canceling your subscription, contact us at support@monflex.io or by submitting a ticket to the Support Center.